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What is Telemental Health Services?

Telemental Health is the practice of taking care of patients remotely, via phone or video sessions, where providers and patients are not physically present with each other.

The Behavioral Health Department at MHHC provides Telemental Health Services to Individuals, Families, and Medication Management for patients, staff and community members that qualify. Telemental Health allows our staff to provide phone/virtual consultations to better meet our patient's needs.

Here’s what you need to know:

Existing Patients:

  • All patients with existing appointments will be called by a staff member and or computer automated program to confirm your appointment.
  • Appointments will be done via video conferencing. All patients should prepare a quiet location at home to receive the call from their provider at the time of the appointment. Patient who are not at their home and in a quiet or confidential space will be rescheduled.
  • Any patient who needs a medication refill. Please keep your appointment. If you’re not able to answer your call at the scheduled time, you will be rescheduled.

New Patients:

We welcome all new patients. Open Door sessions are Monday- Friday with limited appointments available. For more information, please contact the Behavioral Health Management Team at: (718) 839-8900 Ext. 3333.

If you have a need to speak to a provider after hours, please call the main line at (718) 839-8900 and wait for the prompt to leave a message with the answering service.

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