Our Services

What is Tele-Mental Health?

Tele-Mental Health is a branch of Telemedicine. What is Telemedicine?

Telemedicine, known as the "remote delivery of healthcare services", is the practice of taking care of patients remotely, via phone or video conference, where provider or patients are not physically present with each other.

The Behavioral Health Department at Morris Heights Health Center (MHHC) provides Tele-Mental Health services to Individuals, Families, and Medication Management for patients, staff and community members. Tele-Mental health allows our staff to provide phone/virtual consultations. Tele-Mental health will allow our staff to provide phone/virtual consultations, in order to better meet our patient's needs.

Here’s what you need to know:

Existing Patients:

  • All patients with existing appointments will be called by your provider to confirm your appointment.
  • Appointments will be done via telephone/video call. All patients should prepare a quiet location at home to receive the call from their provider at the time of the appointment.
  • Any patient who needs a medication refill. Please keep your appointment and contact your therapist or psychiatrist.

*Please follow the step by step instructions from the document attached here for steps on how to connect to your Tele-visit*

New Patients:

We welcome all new patients. Please come to the Open Door sessions, on Tuesday mornings from 9:00am – 11:00am or Wednesday afternoon, Between 3:00pm to 5:00pm. This service is on a first come first serve basis. All patients should try to arrive early.

For more information, please contact the Behavioral Health Management Team at: (718) 839-8900 Ext. 3333. If you have a need to speak to a provider after hours, please call the main line at (718) 839-8900 and wait for the prompt to leave a message with the answering service.

*Due to the CoronaVirus Pandemic please call us to schedule your televisit today at (718) 839-8900 Et. 3333*

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